Tommy helped me a few months ago put Incredimail on my new computer. Since then, it has worked great. I had to stop using Gmail because it stopped working so I use my spectrum(roadrunner)addresses instead and everything has worked fine. Today every time I click on write new message in the top left, I get an error message saying Error: Could not load the message properly closing message. I can receive mail but can't send any. Any ideas how I can fix this? Thank you!

First, did you make sure your Gmail inbox wasn't too full? Google stops access to its @gmail addresses as soon as their content exceeds 15 G.O, then it's chargeable. If you receive a lot of "papers" the limit can be quickly reached.
Regarding the sending of messages, I don't remember having heard of this problem...
---- What happens when you use the "reply" or "forward" function?
---- can you post a screenshot of the error message on the forum?

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Currently I am not using Gmail only spectrum (Roadrunner)and I'm not bouncing. It seems like I can reply, receive and forward email like normal I just can't open a new email up to send a message. I'm not sure how to attach a picture to share the error message with you.

Here is the link on how to put a screen in your message Sandy. It's in French but you know how to use the google translator
https://www.incredissimo.com/forums/mettre-une-copie-d-ecran-dans-votre-post-t38273.html

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Thank you! I'm not sure why this happened but magically I can now send mail again. For how long I'm not sure lol.