Sorry folks,

I've been off for some time and today I was going to clear out the mail I hadn't read in the Inbox. However, yesterday I got a message from Windows Security and I don't know if that's the problem but .....

Here is the image from Windows Security and I had removed a couple of the PUA's and then had to go, so not sure if that's the problem - cannot fine the messages that I deleted. Nope it will not insert the image - help please my friends.

I also have an image of the message I get when I try to open IM - the "welcome" comes but the message then says "Critical error has occured IncrediMail can not continue this session".

I have a lot of messages in IM that I have not read so I think it is all blocked up.

Help please - Tommy you helped me a long time ago and I hope you can assist me again.

Love and hugs,
Janet

Janet, a Windows Defender update has deemed elements of IncrediMail as unwanted and is preventing our mail from working.
If you would like me to work on your computer, send me your Team Viewer details by private message, I will tell you when I can connect to try to repair

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