Hi Tommy 41,
I bought a new laptop with Win11, and was wondering if you could help me out with
installing Incredimail, so that Letter Creator works? When you have time, just let me
know.
Thank you,
Terri
~Michigan~USA~

You know the Terri procedure, contact me by PM with your Ultra viewer contact details if you want me to work on your computer...

_________________
SAUVEZ VOTRE INCREDIMAIL:
TOUS LES FICHIERS ICI ←←clic // mot de passe de cette zone protégée : incredissimo
Pas de questions par messages privés ou par courriel s'il vous plait !
Les M.P sont réservés aux données confidentielles : ID et MdP Ultra Viewer ou adresse mail, ou encore aux messages vraiment personnels.
Pour tout le reste, exprimez-vous sur le forum

No questions directly by private message or by email please !
Ask your questions on the forum
Thank you


Pour les messages privés, cliquez sur le bouton "MP"

For private messages, click on the "MP" button below
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Thank you Tommy, I hope my private message I sent this morning, got to you.
We had a power surge around the same time, and an hour later no power for
about an hour. If you didn't get it, let me know, and I will resend you the info.
Thanks. Terri

anyway Terri, if you had no power, your computer turned off as well as your ultra viewer so you'll have to turn ultra viewer on once again and you'll have new info to give to Tommy as the password changes as soon as your turn off the program or your computer....unless you were on the battery all that time and didn't turn anythinf off

_________________
https://groups.io/g/SaskiaCreations
Modératrice

I haven't received any private messages signed Terri...
The time difference with Michigan is 6 hours less than in France. You will have to take this into account in your request, and if you give me your ultra viewer coordinates, you will no longer have to close the software until my intervention

_________________
SAUVEZ VOTRE INCREDIMAIL:
TOUS LES FICHIERS ICI ←←clic // mot de passe de cette zone protégée : incredissimo
Pas de questions par messages privés ou par courriel s'il vous plait !
Les M.P sont réservés aux données confidentielles : ID et MdP Ultra Viewer ou adresse mail, ou encore aux messages vraiment personnels.
Pour tout le reste, exprimez-vous sur le forum

No questions directly by private message or by email please !
Ask your questions on the forum
Thank you


Pour les messages privés, cliquez sur le bouton "MP"

For private messages, click on the "MP" button below
------------↓↓↓--------------------
-------------↓↓↓--------------------
-------------↓↓↓--------------------

I think you're right Saskia, when the power went out, the viewer stayed on the screen, but nothing connected right, because the internet went down as well, when the power went out. It's still sitting there the same way, after all night. It's (7:33am) here now. I know you all are 6hrs ahead of me, so I will have to reboot and resend. Thanks so much for all your help. ((hugs)) ~Terri

You're welcome

_________________
https://groups.io/g/SaskiaCreations
Modératrice

This time I received your private message Terri, but with Team Viewer coordinates... start again quickly but with the Ultra viewer codes as I asked you

_________________
SAUVEZ VOTRE INCREDIMAIL:
TOUS LES FICHIERS ICI ←←clic // mot de passe de cette zone protégée : incredissimo
Pas de questions par messages privés ou par courriel s'il vous plait !
Les M.P sont réservés aux données confidentielles : ID et MdP Ultra Viewer ou adresse mail, ou encore aux messages vraiment personnels.
Pour tout le reste, exprimez-vous sur le forum

No questions directly by private message or by email please !
Ask your questions on the forum
Thank you


Pour les messages privés, cliquez sur le bouton "MP"

For private messages, click on the "MP" button below
------------↓↓↓--------------------
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8/20/24 - 9:06pm
hi Tommy, I left it up on the screen all day.
So, you didn't get the ID & PW?
Something is just goofy, we never had this problem before.
I will re-download TeamViewer and send you the information one more time,
and re-send you the info. Incase you have some time to help me with it tomorrow.
I will leave it up on the screen.
~Terri
Michigan~USA

no Terri, no TEAM Viewer but ULTRA viewer. Now Tommy works with that

_________________
https://groups.io/g/SaskiaCreations
Modératrice

The connection software is now ULTRA VIEWER, and no longer team viewer, but since you gave me the right coordinates, everything is ok!

There you go, I just connected to you and solved your problem.

_________________
SAUVEZ VOTRE INCREDIMAIL:
TOUS LES FICHIERS ICI ←←clic // mot de passe de cette zone protégée : incredissimo
Pas de questions par messages privés ou par courriel s'il vous plait !
Les M.P sont réservés aux données confidentielles : ID et MdP Ultra Viewer ou adresse mail, ou encore aux messages vraiment personnels.
Pour tout le reste, exprimez-vous sur le forum

No questions directly by private message or by email please !
Ask your questions on the forum
Thank you


Pour les messages privés, cliquez sur le bouton "MP"

For private messages, click on the "MP" button below
------------↓↓↓--------------------
-------------↓↓↓--------------------
-------------↓↓↓--------------------

I figured that out after re-downloading the viewer, I have way too many things saved in
my folder for installing IM, guess it's time to delete some of them.
Thank you so much for your patience and All you do to keep our IM/LC up and running.
Believe me, You are truly appreciated. Have a Blessed rest of the day,
~Terri
Michigan~USA

Enjoy your IncrediMail Premium and your Letter Creator!
Incredissimo will help you as long as it lives!

_________________
SAUVEZ VOTRE INCREDIMAIL:
TOUS LES FICHIERS ICI ←←clic // mot de passe de cette zone protégée : incredissimo
Pas de questions par messages privés ou par courriel s'il vous plait !
Les M.P sont réservés aux données confidentielles : ID et MdP Ultra Viewer ou adresse mail, ou encore aux messages vraiment personnels.
Pour tout le reste, exprimez-vous sur le forum

No questions directly by private message or by email please !
Ask your questions on the forum
Thank you


Pour les messages privés, cliquez sur le bouton "MP"

For private messages, click on the "MP" button below
------------↓↓↓--------------------
-------------↓↓↓--------------------
-------------↓↓↓--------------------